Privacy Policy
This Privacy Policy describes how Intranet in a can by Avantit collects, uses, and shares information about you when you use our services, products, and websites.
1. Information We Collect
We collect information you provide directly to us, information we collect automatically when you use our services, and information from third-party sources.
Information You Provide
Account information — Name, email address, password, and other details when you create an account.
Purchase information — Billing address, payment details, and transaction history.
Communications — Messages you send us, support requests, and feedback.
Profile information — Company name, job title, and preferences.
Information Collected Automatically
Usage data — Pages visited, features used, time spent, and actions taken.
Device information — IP address, browser type, operating system, and device identifiers.
Cookies and tracking — See our Cookie Policy for more details.
Log data — Server logs, error reports, and performance data.
2. How We Use Your Information
We use the information we collect to provide, maintain, and improve our services. Specifically, we use your information to:
Process transactions and send related information including purchase confirmations and invoices.
Send technical notices, updates, security alerts, and support messages.
Respond to your comments, questions, and requests and provide customer service.
Send marketing communications about products, services, and events — where permitted by law.
Monitor and analyse trends, usage, and activities in connection with our services.
Detect, investigate, and prevent fraudulent transactions and other illegal activities.
Comply with legal obligations and enforce our terms and policies.
3. Legal Basis for Processing (GDPR)
If you are located in the European Economic Area (EEA) or United Kingdom, we process your personal data under the following legal bases:
Performance of a Contract
Processing necessary to fulfil our contract with you, such as processing payments and delivering products.
Legitimate Interests
Processing necessary for our legitimate business interests, such as improving our services, preventing fraud, and ensuring security.
Consent
Processing based on your explicit consent, such as sending marketing emails. You can withdraw consent at any time.
Legal Obligation
Processing necessary to comply with applicable laws and regulations, such as tax and accounting requirements.
4. How We Share Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
Service providers — Third-party vendors who help us operate our business, such as payment processors, cloud hosting providers, and email services.
Microsoft ecosystem — When you use our SharePoint integration features, certain data is shared with Microsoft services.
Business transfers — In connection with a merger, acquisition, or sale of assets.
Legal requirements — When required by law, court order, or governmental authority.
Protection of rights — To protect the rights, property, or safety of Avantit, our users, or the public.
5. Data Retention
We retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Data Type | Retention Period | Reason |
|---|---|---|
Account information | Duration of account + 2 years | Service delivery and legal compliance |
Purchase records | 7 years | Tax and accounting requirements |
Usage logs | 90 days | Security and performance monitoring |
Marketing data | Until consent withdrawn | Marketing communications |
Support tickets | 3 years | Customer service history |
6. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
Access — Request a copy of the personal data we hold about you.
Rectification — Request correction of inaccurate or incomplete data.
Erasure — Request deletion of your personal data ("right to be forgotten").
Restriction — Request that we restrict processing of your data.
Portability — Receive your data in a structured, machine-readable format.
Objection — Object to processing based on legitimate interests.
Withdraw consent — Withdraw consent at any time where processing is based on consent.
To exercise any of these rights, please contact us at privacy@@avantit.com. We will respond within 30 days.
7. Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include:
Encryption of data in transit using TLS/SSL.
Encryption of data at rest using AES-256.
Regular security audits and penetration testing.
Access controls and multi-factor authentication.
Employee training on data protection and security.
However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security of your data.
8. International Data Transfers
Our services are operated from Portugal and the European Union. If you are located outside the EU, your information may be transferred to and processed in countries with different data protection laws.
When we transfer personal data outside the EEA, we ensure appropriate safeguards are in place, including:
Standard Contractual Clauses approved by the European Commission.
Adequacy decisions recognising equivalent data protection standards.
Other appropriate transfer mechanisms as required by applicable law.
9. Children's Privacy
Our services are not directed to children under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately and we will take steps to delete such information.
10. Third-Party Links
Our website may contain links to third-party websites and services. This Privacy Policy does not apply to those third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by:
Posting the new Privacy Policy on this page with an updated date.
Sending an email notification to registered users.
Displaying a prominent notice on our website.
Your continued use of our services after the effective date of the revised policy constitutes your acceptance of the changes.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact our Data Protection Officer:
Avantit — Data Protection Officer
📍 Portugal, European Union
You also have the right to lodge a complaint with your local data protection authority. In Portugal, this is the Comissão Nacional de Proteção de Dados (CNPD) at www.cnpd.pt.
